How do building product manufacturers find the contractors who install their products?

Most manufacturers find installers through their dealers and distributors, their reps' own networks, trade shows and bid lists. Each shows part of the market. The fuller answer is in the public record of construction work, which names the contractor on each job, so the installers in a territory can be counted, ranked by how much work they do, and called in order.

The usual sources, and what each one misses

Dealers and distributors know their own customers well and report the jobs they want you to see. They rarely report the work their installers did with another brand.

Rep networks are deep and personal, and they leave with the rep. They also cover the accounts a rep already knows, which is the opposite of the long tail.

Trade shows concentrate the market for a few days. What they produce is a stack of badge scans, ordered by who walked past rather than by who builds.

Bid lists cover projects that are put out to bid, mostly commercial. A homeowner who hires a roofer, a deck builder, a fence contractor or a pool builder directly never creates one.

Contact databases give names and phone numbers with no record of the work behind them, so every call starts cold.

The answer in the record

Work that changes a building usually needs a permit, and the permit names the contractor of record. The United States Census Bureau counts about 19,900 places that issue building permits, each keeping its own records in its own system, so the record is complete in aggregate and fragmented in practice. The same contractor appears under several names across jurisdictions, and the filing usually names one business of the several on the job.

Reconciled, that record answers the questions a sales team asks:

  1. Who does the work. Every contractor and installer active in your category in a territory, ranked by how many jobs they did, how recently and how often.
  2. Who works with whom. Which contractors, builders and designers keep working together from one job to the next.
  3. Your share. Every job a dealer or installer has done, whatever the brand, against the work that reaches you.
  4. Who is growing. The contractors whose volume is rising now, while they are still winnable.

Doing it by hand, and doing it with software

A team can pull records from the jurisdictions in one territory, match the business names, and count jobs in a spreadsheet. It works for a county. It stops working across a state, because each jurisdiction keeps a different format and the names never match cleanly.

That reconciling and ranking is what construction relationship intelligence software does. Martelo does it for building product manufacturers, live today in decking, fencing, new construction, pools, roofing, siding and windows: the record is resolved to one profile per business, pruned to what you sell, and ranked by why each account matters now, before your reps log in. Why manufacturers choose Martelo sets it against the bidding and market data platforms.

Sources

Frequently
asked questions

How can a manufacturer find out which contractors install the most of its category in a state?

Count their jobs. The public record of construction work names the contractor on each job, so once the records are reconciled to one profile per business, the contractors in a territory can be ranked by how much work they did, how recently and how often. Relationship intelligence software such as Martelo does that reconciling and ranking for a manufacturer.